Our policy lasts 7 days.
* All sale items, items purchased with a promo code are not eligible for return/exchange.
* For your item to be eligible for return, the return item must be postmarked within 7 days of the delivery date.
* White items, wool items, fur items, leather items including bags and shoes, preorder items are not eligible for return/exchange

To be eligible for a return,

your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
To complete your return, we require a receipt or proof of purchase.  
There are certain situations where only partial refunds are granted: (if applicable)
-Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
-Any item that is returned/postmarked more than 7 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet,
please contact us at contact@another20.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item,
send us an email at contact@another20.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 
  
Shipping
Free Shipping over $200 - US, Canada, Korea
Free Shipping over $300 - Australia
 
US flat rate under $200 purchase ($5)
Korea, Canada flat rate under $200 purchase ($10)
Australia flat rate under $300 purchase ($15) 
We also ship to many other countries in Asia and Europe. Please contact us for more info.
To return your product, contact us at contact@another20.com
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.